Service Order

Order indicator service

Repair and rebuild work for test indicators, done at the bench in Bellevue, WA. Nothing is dismantled before you have a price.

How the instrument gets here
The instrument

What you want done

Nothing is dismantled before you have a price. If a partial repair will do the job, that is what gets quoted back.

How to reach you

You get a tier and a price back before any work begins.

How it works

  1. Tell the bench what you have Make, model, and what the instrument is doing wrong — sticking, dead spot, cracked crystal, drifting on return. A photo of the dial face and the back helps more than a paragraph does; send it in reply to your confirmation email.
  2. You get a tier and a price Interapid and BesTest work is priced on a published table; Alina, Lufkin and Compac are quoted per case. If a partial repair will do the job, that is what gets quoted — a full rebuild is not the default answer.
  3. Send it in, or hand it over Local pickup and delivery in the Bellevue area, or mail it in. Pack it in something rigid; the spindle and the contact point are what get hurt in transit.
  4. The work is done and verified Every instrument is bench-checked before it goes back — a rebuild that is not verified is just a cleaning.
  5. It comes back with its numbers You get the instrument and what the bench measured on it, so the condition it left in is on the record rather than on trust.

What to include

AlwaysThe instrument, and the contact point if it is not fitted
If you have itThe case, and any spare or original contact points
Leave offMounting hardware, dovetail clamps and holders — they are not needed and they get lost
With itA note with your name, a way to reach you, and the fault you are reporting

Tier pricing for every make serviced is on the Specialties page.